Brisbane Metro proposes to address these constraints with infrastructure and service changes to bus operations in Inner Brisbane. These include removing key infrastructure bottlenecks on the South East Busway, usinglonger, higher capacity metro vehicles with faster and easier entry and exit through multiple sets of doors, andrevisingservice patterns to increase frequency and truncatelower use services prior to the inner city, requiring passenger interchange.The outcomes for customers will be faster and more reliable journeytimes, with higher frequency services and lower waiting times, but less seating and more interchanges.The proponent’s stated benefit-cost ratio (BCR) for the project is 2.4, with a net present value of $1,235million (7%real discount rate).