Surveys (forecast and retrospective) (T)

Citizen surveys are investigations of the behavior, preferences, attitudes, or opinions of a target group sample collected through online questionnaires. Ex ante (or forecast) surveys can help governments and utilities to shape future plans, such as investment or infrastructure plans to expand services, institutional changes, and tariff changes. Ex post (or retrospective) surveys can constitute effective mechanisms for conveying citizen’s viewpoints and reviews of public projects and services to authorities.